Location: Los Angeles , CA
Type: Direct Hire
Job #27565

Join our dynamic financial services client in Los Angeles, CA! We’re searching for a Senior Collector to immediately contribute to our client’s fast-growing organization. This is a direct hire opportunity with an exceptional benefits package.

Responsibilities:

Analyze account status, asset value, and customer financials to determine the best resolution strategy.
Independently evaluate and execute account resolutions, including repossession, settlement, or payment plans.
Communicate with customers to address defaults, explore resolution options, and issue formal notices.
Assign and track repossession efforts, ensuring timely asset recovery.
Conduct skip tracing, GPS tracking, and collection activities as needed.
Coordinate with repair shops, storage facilities, and impound lots to facilitate asset release.
Assess repair/storage costs against asset value to determine the most cost-effective action.
Collaborate with the remarketing team for efficient asset transportation and disposition.
Maintain accurate records and updates in Salesforce, ensuring thorough documentation of all actions.
Negotiate settlements, payoffs, and third-party sales when applicable.
Perform additional duties as assigned by management.

For background check purposes, material duties of this position include analyzing default accounts, communicating with customers, coordinating repossession efforts, conducting skip tracing and investigations, negotiating financial resolutions, working with vendors to recover assets, and maintaining accurate records in compliance with company policies and legal requirements.

Minimum Qualifications:

3 years of prior experience in collections.
Proficient in MS Office (Word, Excel, Outlook).

Preferred Qualifications:

Prior experience in commercial collections within asset-based lending, financial services or auto-finance industries.
Bachelor’s degree
Ability to handle escalated situations
Strong work ethic and ability to work effectively in a team environment
Strong attention to detail and organizational skills
Tech-savvy and able to pick up new systems quickly

Salary Range: $58,240 – $72,800; (paid hourly, overtime available)*

*The above represents the lowest to highest expected salary range for this job opening. Our client ultimately may pay more or less than the posted salary range, and the salary range may be modified in the future. Our client will consider job-related factors including, but not limited to, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs when determining pay.

It is the policy and practice of Broekema Group to consider all applicants for employment on the basis of their qualifications, and without regard to unlawful considerations of race, color, national origin, sex/gender, sexual orientation, gender identity or expression, age, religion, disability, protected medical condition, genetic information, pregnancy, marital or domestic partnership status, military or veteran status, or any other legally protected basis. Qualified applicants with arrest or conviction records will be considered for employment.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources, 858-752-6200, humanresources@oncallemployees.com.

Reasonable accommodations in all aspects of employment, including the application process, are available upon request of a qualified applicant or employee with a disability. Certain job assignment offers are contingent upon successfully passing a physical examination, which may include drug and alcohol testing, if required by the client company.

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ACCURACY OF INFORMATION: I certify that I have read and understand the applicant instructions included with this application, and I declare that the information I have provided, as well as any resume I have submitted, are true, accurate, and complete. I understand that any false statements or omissions of fact provided in this application, my resume or during any interviews may disqualify me from employment or result in my dismissal any time during my employment regardless of when the false statements or omissions are discovered.

BACKGROUND CHECK: I acknowledge that On Call Staffing Solutions, Inc. ("On Call") will investigate my background and fitness for employment, including, but not limited to an investigation of all the information provided in this employment application. Such investigation may include ON CALL’s search of public record information.

I authorize ON CALL to contact the persons and organizations I have provided or listed on my resume to confirm that the information is true and correct and to further evaluate my qualifications for employment. I authorize all previous employers, educational institutions, consumer reporting agencies and other persons or entities having information about me to provide such information to ON CALL or any entity authorized to obtain information for ON CALL without giving me prior notice of such disclosure. I fully release ON CALL, its employees, officers, agents, successors and assigns, and all other parties involved in investigating my background, including but not limited to investigators, credit agencies and those companies or individuals who provide information to ON CALL concerning me, from any claims or actions for any liability whatsoever related to the process or results of the background investigation. I understand that any offer of employment is contingent upon the outcome of a background check.

PHYSICAL EXAMINATION AND DRUG AND/OR ALCOHOL TESTING: If I am offered an assignment to work for a client of ON CALL that requires a pre-employment physical examination, which may include drug and/or alcohol testing, I understand that such job assignment offer is contingent upon successfully passing the physical examination. I also understand that by my acceptance of the contingent job assignment offer, I agree to undergo such physical examination, including drug and/or alcohol testing, and consent to the release of the results to the Client Company and ON CALL. I understand ON CALL maintains a Substance Abuse and Testing policy that provides for drug and alcohol testing when there is a reasonable suspicion of drug or alcohol use. I understand and agree that any offer of employment with ON CALL is conditioned upon my compliance with its policies and directives.

ACKNOWLEGMENT OF MUTUAL ARBITRATION AGREEMENT: As a condition of employment, I acknowledge I will be required to separately execute a Mutual Arbitration Agreement with ON CALL, for the resolution of any potential disputes arising from my application, employment, job assignments, or termination of job assignments or employment, according to its terms.

AT-WILL EMPLOYMENT: I understand and agree that if I am employed by ON CALL, my employment will have no specified term and may be terminated at any time, with or without cause or notice, by either myself or ON CALL. In addition, if I am hired, ON CALL will have the discretion to impose any form of discipline it deems appropriate or to alter my position or assignment at will. I understand that no representative of ON CALL may enter into any contrary agreement unless it is done specifically, in writing, and is signed by the CEO of ON CALL or their authorized representative.

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Senior Collector