Collections Specialist

  • Location: Los Angeles , CA
  • Type: Direct Hire
  • Job #27446

A reputable and stable organization is seeking a Collections Specialist to join their accounting department immediately. The successful candidate will be to navigate critical collections scenarios to successful resolutions and thrives in a dynamic environment.  

Responsibilities:

  • Monitor accounts to identify outstanding debts.
  • Engage in professional and effective communication with tenants to ensure timely payment compliance and follow-up.
  • Contact tenants to collect payments on past-due accounts and resolve discrepancies, establishing payment plans as necessary.
  • Prepare and dispatch essential documentation such as demand letters and legal defaults to debtors.
  • Manage the collection, processing, and updating of tenant certificates of insurance.
  • Review the portfolio of accounts and issue monthly statements.
  • Generate progress and collections reports for internal meetings held monthly.
  • Prepare analytical reports on legal cases projections and collaborate with our legal team to allocate cases for legal processing when needed.
  • Maintain updated account statuses and document collection efforts, including comprehensive notes on amounts and delinquency.
  • Provide timely responses to all tenant inquiries, ensuring a positive customer service experience.
  • Undertake additional responsibilities as required.

Minimum Qualifications:

  • 3 years’ prior commercial collections experience
  • Proficient in MS Suite (Outlook, Excel and Word)

Preferred Qualifications:

  • Proficient in MRI or Yardi 
  • Ability to reading and interpreting commercial retail leases
  • Outstanding customer service aptitude
  • Strong organizational, problem-solving, and analytical abilities, with the capacity to manage priorities and workflow effectively.
  • Ability to perform under pressure in a fast-paced environment.

Salary Range: $65,000 – $72,000*

*The above represents the lowest to highest expected salary range for this job opening. Our client ultimately may pay more or less than the posted salary range, and the salary range may be modified in the future. Our client will consider job-related factors including, but not limited to, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs when determining pay.

It is the policy and practice of Broekema Group to consider all applicants for employment on the basis of their qualifications, and without regard to unlawful considerations of race, color, national origin, sex/gender, sexual orientation, gender identity or expression, age, religion, disability, protected medical condition, genetic information, pregnancy, marital or domestic partnership status, military or veteran status, or any other legally protected basis.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources, 858-752-6200, humanresources@oncallemployees.com.

Reasonable accommodations in all aspects of employment, including the application process, are available upon request of a qualified applicant or employee with a disability. Certain job assignment offers are contingent upon successfully passing a physical examination, which may include drug and alcohol testing, if required by the client company.

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