Location: Dallas, TX
Type: Direct Hire
Job #27542

Join our dynamic financial services client in their Texas or California office! We’re searching for several Collections Specialists to immediately contribute to our client’s fast-growing organization. This is a fantastic direct hire opportunity with ample room for growth and an exceptional benefits package.

Responsibilities:

Identify and locate delinquent customer accounts using various methods (for ex., skip-tracing, phone contact, and written correspondence) and arrange payment solutions.
Share relevant information with the sales/marketing department and other stakeholders.
Ensure the effective execution of the organization’s collection strategies, focusing on delivering high-quality service and maximizing profitability through efficient collection and information validation.
Generate all collection-related correspondence, including default letters, following department guidelines.
Propose solutions for managing delinquent accounts as per department procedures.
Gather preliminary information for the Credit Department to facilitate decisions on lease transfers, modifications, or extensions for overdue accounts.
Provide support in addressing customer service issues related to account collection.
Alert management to potential risks within the collection process.
Maintain communication with staff to resolve disputes concerning Personal Property Tax and other fees.
Assist the accounting department in identifying cash application details as required.
Prepare monthly reports on delinquency and account status.
Undertake other collection-related tasks as instructed by the Collections Supervisor.

For background check purposes, material duties of this position include generating correspondence, managing ongoing collections and proposing solutions for delinquent accounts, setting up payment plans, gathering information for the Credit department, assisting the accounting department with collecting cash application details and maintaining accurate accounting records in Salesforce.

Minimum Qualifications:

2 years of prior collections experience
High school diploma

Preferred Qualification:

Bachelor’s degree
Bilingual Spanish
Strong work ethic and ability to work effectively in a team environment
Strong attention to detail and organizational skills
Tech-savvy and able to pick up new systems quickly

Salary Range: $50,000 – $55,000*

*The above represents the lowest to highest expected salary range for this job opening. Our client ultimately may pay more or less than the posted salary range, and the salary range may be modified in the future. Our client will consider job-related factors including, but not limited to, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs when determining pay.

It is the policy and practice of Broekema Group to consider all applicants for employment on the basis of their qualifications, and without regard to unlawful considerations of race, color, national origin, sex/gender, sexual orientation, gender identity or expression, age, religion, disability, protected medical condition, genetic information, pregnancy, marital or domestic partnership status, military or veteran status, or any other legally protected basis. Qualified applicants with arrest or conviction records will be considered for employment.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources, 858-752-6200, humanresources@oncallemployees.com.

Reasonable accommodations in all aspects of employment, including the application process, are available upon request of a qualified applicant or employee with a disability. Certain job assignment offers are contingent upon successfully passing a physical examination, which may include drug and alcohol testing, if required by the client company.

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Collections Specialist